Cancellation Policy

Room only reservations made via this website must be cancelled 48 hours prior to arrival to avoid a cancellation charge of the first night room rate and must be cancelled online. Click here to cancel your reservation. During high travel periods and special events, reservations must be cancelled 30 days prior to arrival to avoid a cancellation charge of the first night room rate.

For reservations with confirmation numbers beginning with SSH-, please contact the hotel directly to cancel your reservation 48 hours prior to arrival.

Experience the place

The Aloha Spirit reveals itself in many ways. As simple as a smile, as complex as the language of the Hula. It says: honor the place, respect one another, be kind, patient and modest. When host and guest share in a genuine cultural exchange, an authentic friendship and respect is born. This is the "Aloha Spirit."